Customer service

I am a NTL or Telewest customer, can I use PhoneCheap?

The PhoneCheap access numbers can be used from most landlines including NTL or Telewest. The billing process for our access numbers works exactly the same as with BT; the charges will simply appear on your NTL or Telewest bill.

NTL and Telewest should charge the same rates as BT for our access numbers. However if you would like to check their rates please visit the NTL or Telewest websites.

Should you have encountered a problem with your NTL or Telewest bill please contact them directly as they control the rates to our access numbers on their own billing systems.