Please check if your question is addressed here first.

• How do I use PhoneCheap?
• How do I sign up to PhoneCheap?
• Are there any administration, subscription or other fees when using PhoneCheap?
• How much does a call to COUNTRY X cost?
• How will my calls be billed?
• Are there peak and off-peak rates?
• Why am I unable to dial certain PhoneCheap access numbers?
• Can I use PhoneCheap from payphones?
• Can I use PhoneCheap from my mobile?
• Why did you change the access number for COUNTRY X?
• Can I use the PhoneCheap access numbers outside the UK?
• I am a NTL or Telewest customer, can I use PhoneCheap?
• When do call charges take effect?
• Can I receive an itemised bill from PhoneCheap?
• Why do I have to press the hash (#) key?
• I have been overcharged by PhoneCheap!
• How do I contact customer services?
• When I ring someone abroad will they be charged for the call as well?
• I was told by my service provider you charge at premium rate which is really expensive?
• How much can I save by using PhoneCheap instead of BT, NTL or Telewest?
• What are "network extras" in the message: "calls cost {X}p per minute plus network extras"?